Shipping Policy

We know you are excited to receive your Australian Evolution order, and we are committed to getting it to you as quickly and safely as possible.

Our team works hard to process and dispatch all orders within 24–48 hours of purchase. During peak periods, public holidays, promotional events, or weekends, dispatch times may occasionally be slightly extended.

All Australian orders are shipped with full Australia Post tracking, allowing you to follow your parcel every step of the way once dispatched.

Australia Shipping Times

Metro Areas

Estimated delivery time: 2–5 days

Rural & Regional Areas

Estimated delivery time: 3–7 days

Please note that delivery timeframes are estimates only and may vary slightly depending on your location, seasonal demand, weather events, or courier delays outside of our control.

New Zealand Shipping Times

Estimated delivery time: 4–8 days

All New Zealand orders include tracked shipping for added peace of mind.

United Kingdom Shipping Times

Estimated delivery time: 5–10 days

UK VAT & Duties

All applicable VAT and customs duties are included at checkout. You will not be charged any additional fees upon delivery.

USA & Canada Shipping Times

Estimated delivery time: 5–10 days

USA & Canada Duties & Taxes

All applicable duties, taxes, and import fees are included at checkout. No additional charges will be payable upon delivery.


Shipping Options Available

At checkout, you’ll have the option to choose from the following delivery methods:

Fast & FREE Shipping

βœ” Available on all orders
βœ” Full tracking included
βœ” No minimum spend required

Shipping Protection ($2 AUD)

βœ” Includes all benefits of our free shipping
βœ” Additional coverage for lost or damaged parcels
βœ” Recommended during peak delivery periods

Please note that we currently do not offer express or overnight shipping services.


Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

For Australian deliveries, tracking is typically provided through Australia Post.

If you have any questions regarding your order, our friendly support team is here to help. Please contact us via our Contact Us page and include your order number for faster assistance.

We aim to respond to all enquiries within 24–48 hours.


Address Accuracy & Delivery Information

Please ensure all shipping details entered at checkout are accurate and complete, including:

β€’ Unit number
β€’ Street address
β€’ Suburb
β€’ State
β€’ Postcode

Once an order has been dispatched, we may be unable to change or redirect the delivery address.

If a parcel is delayed, returned, lost, or delivered incorrectly due to inaccurate shipping information supplied at checkout, Australian Evolution cannot be held responsible.

If a parcel is returned to us due to incorrect address details, we can arrange reshipment once the correct address has been confirmed. Additional postage fees may apply.

We strongly recommend reviewing all shipping details carefully before completing your purchase.


Additional Information

All orders are fully tracked from dispatch through to delivery for added peace of mind.

We work hard to ensure all orders are processed quickly and delivered as efficiently as possible across Australia and New Zealand.

Thank you for choosing Australian Evolution. We truly appreciate your support.